Welfare Reform Team
Oxford City Council
A homelessness prevention service focusing on customers in the City affected by the Government's Welfare Reform Agenda. This work includes helping families affected by the Benefit Cap and the Bedroom Tax as well as customers claiming Universal Credit who require support making a digital claim or managing their monthly payment(s).
We administer Oxford City Council’s Discretionary Housing Payment funding as well as the Council’s new hardship relief fund for customers claiming Universal Credit. This includes providing pre- and post-work support alongside our operational and strategic partners, to help customers to enter the job market.
Key functions & activities offered
- Discretionary Housing Payment (DHP) applications
- Supporting people into work
- Providing activities helping customers towards work
- Supporting customers to become more financially able to manage their affairs