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Contact Details

StreetLink Phone Number: 0300 500 0914
0300 500 0914

Service Type

Tackling rough sleeping

Eligibility & Referral

Homeless or vulnerability housed men and women over the age of 18

Service Description

StreetLink exists to help end rough sleeping by enabling members of the public to connect people sleeping rough with the local services that can support them. 

If you are concerned about someone over the age of 18 that you have seen sleeping rough in England or Wales, you can use the StreetLink website to send an alert to StreetLink.

The details provided are sent to the outreach service for the area in which you have seen the person, to help them find the individual and connect them to support.

If you think the person you are concerned about is under 18 or needs emergency assistance then please do not contact StreetLink, but phone 999.

Key functions & activities offered

You can contact StreetLink via the website, mobile app and phone line.

When contacting StreetLink we ask you to provide the following information:

  • A specific location for the rough sleeping site. You can do this by using a map to pinpoint the exact location and then providing a written description of the location.
  • Details of the time that the rough sleeper has been seen at the location.
  • Any information about the rough sleeper that will help find them (gender, approximate age, what the person looks like, what they are wearing).
  • You will receive details of the action the local authority normally takes when they are told someone is sleeping rough in their area and an update on what has happened as a result of your alert within 10 working days, if you have requested it.